Vale Compliance Solutions Limited (“Vale”) provides anti-money laundering, counter-terrorist financing and counter proliferation financing (“AML/CTF/CPF”) and other regulatory compliance services in the Cayman Islands strictly as described in, and subject to the limitations set out in, the Service Agreement.
This document sets out the current terms and conditions (the “Terms”) upon which Vale will provide such services for you (the “Client”) as set out in the accompanying service agreement (“Service Agreement”). In consideration of the provision of such services, the payment of the fees as set out below and other valuable consideration the receipt and sufficiency of which is acknowledged, are agreed by you and Vale as set out below.
For the avoidance of doubt, these Terms, including any amendments that may be made from time to time, may be accepted in writing or by your continued use of the service, the provision of instructions, or other conduct evidencing your acceptance of these Terms. Vale does not provide legal, tax, investment, or fiduciary advice, and no such duties are assumed unless expressly agreed in writing.
SERVICES
1. Vale shall provide the service of Anti-Money Laundering Compliance Officer, Money Laundering Reporting Officer, Deputy Money Laundering Reporting Officer (“AML Officers”), FATCA Responsible Officer, Principal Point of Contact, and Approved Consultant, Authorising Person, and Secondary User, Consultant and Money Laundering Reporting Officer in the British Virgin Islands, strictly as set out in the Service Agreement and subject to any limitations, assumptions and exclusions set out therein (the “Services”).
2. For the avoidance of doubt these Terms hereto are intended to constitute the “outsourcing agreement” referred to in Section 10 of the Guidance Notes on the Prevention and Detection of Money Laundering, Terrorist Financing and Proliferation Financing in the Cayman Islands (as amended) (the”Guidance Notes”) and shall not be construed as creating any additional duties, obligations or standards of care beyond those expressly set out in these terms and the Service Agreement.
AUTHORITY
3. Vale shall be entitled to rely on the consent, approval and authorisation of any relevant person or entity (the “Entity”) in all respects, including but not limited to in respect of any act, omission, deed, document or matter, if itshall have been notified of such consent, approval or authorisation whether in writing, verbally or by email, by any director or officer of such Entity or any other person who has been duly authorized (or Vale has reasonable cause to believe has been duly authorised, including but not limited to the Entity’s duly appointed or authorised legal counsel) by such Entity or by any professional advisorsto such Entity and shall be under no obligation to verify the authority of any such person, and shall not be liable for acting upon any such consent, approval or authorization in good faith.
4. Vale shall not be liable and shall be in no way responsible as a result of any failure on your part to promptly give proper authorisations, instructions, approvals, information and documents as may be necessary to enable Vale to carry out its obligations hereunder or for any delay, omission or inability to perform the Sevices arising therefrom.
UNDERTAKINGS
5. Vale is subject to certain AML/CFT/CPF obligations including but not limited to those arising under the Proceeds of Crime Act (as amended) of the Cayman
Islands (the “POCA”), the Anti-Money Laundering Regulations (as amended) (the “AMLR”) and the Guidance Notes (together, the “AML/CTF/CPF Obligations”) which require the implementation and maintenance of certain compliance procedures including client identification and verification procedures, appropriate AML risk assessments, ongoing monitoring and testing of business relationships, internal reporting procedures for suspicious activities, internal audit procedures and record keeping procedures. The Entity shall promptly supply to Vale all such information and documents as may be requested by Vale from time to time in order to comply with all relevant AML/CTF/CPF Obligations and acknowledges that vale shall be entitled to suspend or refuse to provide the Services where such information or documents are not provided to Vale’s satisfaction.
6. The Entity shall promptly supply to Vale all such information, documents and/or instructions as are requested by Vale to fulfil its obligations hereunder. In addition, the Entity shall promptly inform Vale of any corporate action or changes to the Entity and promptly supply to Vale all such information and documents in connection therewith or as may reasonably be requested by Vale from time to time in order to assist the Entity in complying with its obligations under all applicable laws and the Entity acknowledges that Vale shall not be responsible for monitoring or identifying such changes in the absence of express notice.
7. The Entity shall ensure that all information and documents delivered to Vale by or on behalf of such Entity to permit Vale to render any type of report to, or make any type of filing with, a third party will be accurate and complete in all material respects and Vale shall be entitled to rely upon the material accuracy and completeness of all such information and documents without independent verification.
8. The Entity shall use its reasonable endeavours to ensure that no breach of any acts of the Cayman Islands or any other jurisdiction occurs in connection with the operation of such Entity’s business and the Entity agrees to keep Vale informed on a timely basis of all material developments in its business and other activities provided that Vale shall have no duty to supervise, audit or otherwise monitor the entity’s compliance with such laws.
FEES
9. The Entity shall promptly pay Vale the fees for the Services, in the amounts set out in Vale’s fee schedule (the “Fee Schedule”) without a set-off, counterclaim or deduction.
10. To the extent that the Services so require, the Entity shall pay to Vale additional fees in accordance with the Fee Schedule as determined by Vale acting reasonably. Such additional fees shall be billed by Vale in arrears at a frequency to beagreed between any relevant Entity and Vale, but no less frequently than annually or such other frequency as Vale may reasonably determine.
11. Notwithstanding any of the foregoing, the obligation of the Entity to pay any of the fees payable hereunder may be discharged or satisfied by any third party provided that such discharge shall not affect the entity’s primary liability for payment.
12. All fees set out in the Fee Schedule are due and payable within 15 days of invoicing. Vale reserves the right to charge interest on any overdue sums payable by any Entity at 5% per annum or the maximum rate permitted by applicable law, if lower, and to suspend the services until all outstanding amounts are paid in full.
ULTIMATE RESPONSIBILITY
13. To satisfy the requirements of the AML/CTF/CPF Obligations, an Entity may delegate the performance of any function to a person or rely on a person to perform any function required to be performed. The Entity has delegated accordingly and will rely on Vale for the provision of the Services as set out herein. Notwithstanding the above, it is acknowledged and agreed that the Entity as stipulated in the relevant AML/CTF/CPF Obligations the ultimate responsibility for compliance with the requirements of such AML/CTF/CPF Obligations shall remain that of such
Entity and nothing in these terms or the Service Agreement shall operate to transfer, limit or dilute such responsibility or create any joint or several liability on the part of Vale.
LAWFULNESS AND GOOD STANDING
14. As a condition of the provision of Services, the Entity confirms that (except as specifically disclosed in writing to Vale), neither the Entity or any person associated with the Entity to the best of the Entity’s knowledge and belief, has been:
(a) convicted of any criminal offence, or is or has been subject to a regulatory sanction of any kind which would be reasonably relevant to the Services;
(b) Has been declared bankrupt, entered into a voluntary insolvency arrangement, had their property declared en désastre or been subject to some event having equivalent effect occurs in any part of the world which remain undischarged or in effect ; and
(c) Has been disqualified from acting as a director, or similar officer of any corporate body where such disqualification is currently in force.
15. As a condition of the provision of Services, the Entity confirms that funds introduced to Vale will be from a legitimate source and not derived from or connected with any activity which is or could be construed to be unlawful, illegal or immoral either in the country of origin or in the Cayman Islands. Furthermore, the funds are not the proceeds of criminal conduct and the Entity acknowledges that Vale may rely on this confirmation without independent verification.
LIABILITY AND INDEMNITY
16. Vale shall not be liable for any damage, loss, claims, proceedings, demands, liabilities, costs or expenses howsoever arising suffered or incurred by any Entity at any time from any cause whatsoever unless caused by Vale’s own actual fraud, willful default or gross negligence, or that of any of its directors, officers, employees or agents and in any event Vale’s aggregate liability arising out of or in connection with these terms or the Services shall not exceed the total fees paid to Vale by the entity in the twelve (12) months preceding the event giving rise to such liability.
17. The Entity shall indemnify and hold harmless to the full extent permitted by law or act, Vale, its successors and assigns, directors, officers, employees and agents (or those of any successor or assign) each an “Indemnified Party”) against any and all claims, proceedings, demands, liabilities, costs (includingwithout limitation legal costs), expenses, fines or penalties which may be incurred in consequence of these Terms or the performance of the functions and Services provided for hereunder except tothe extent that the same are a result of the actual fraud, wilful default or gross negligence of Vale or any of its directors, officers, employees or agents and subject to the liability cap set out in Clause 16 above. This indemnity shall be enforceable by or on behalf of Vale and any director, officer, employee or agent, present or future and any successor or assignee of Vale hereunder. In these terms, references to actual fraud, wilful default or gross negligence shall mean a final and non-appealable finding to such effect by a court of competent jurisdiction.
18. The indemnity granted to any Indemnified Party pursuant to these Terms shall be effected on an as paid and incurred basis including by way of advance of costs provided that, in the event that a court of competent jurisdiction shall find in a final and non-appealable judgment that Vale is liable for the aforesaid expense, such Indemnified Party shall refund all amounts paid pursuant to the indemnity to any relevant Entity forthwith without deduction subject to the liability cap set out in Clause 16 above.
19. The provisions of these Terms in respect of indemnity shall survive their termination and shall inure to the benefit of any Indemnified Party in respect of all acts and omissions performed prior to such termination and shall continue to apply notwithstanding any termination of the Services for any reason.
CONFIDENTIALITY
20. Unless instructed by any Entity or otherwise authorised or approved to the contrary, Vale shall keep confidential all documents, materials and other information relating to the business, financial position or state of affairs of such Entity and shall not disclose any of the aforesaid (other than in the ordinary course of providing the Services, to its professional advisors or to any Affiliate of Vale or to any third-party service providers engaged by Vale in connection with the provision of the services)without the prior consent of such Entity, unless it shall in good faith determine that such disclosure is necessary in order to comply with any applicable law, directive or regulatory requirement (whether or not having the force of law, but if not having the force of law, compliance with which is in accordance with the general practice of persons to whom it is addressed) or to protect or defend the rights, interest or legal position of Vale. An “Affiliate” shall mean any entity which directly or indirectly controls, or is controlled by or is under common controlwith Vale.
21. The Entity expressly agrees that information passed to or accessible by an Affiliate of Vale or any third-party service provider for thepurposes of disaster recovery and data back-up or business continuity, cybersecurity or operational purposes shall not be construed as a breach of confidentiality.
22. Notwithstanding the above, Vale shall ensure that relevant information is readily available to the Cayman Islands Monetary Authority and/or to the Financial Reporting Authority on request and any other competent authorities as may be required by law or as Vale may consider appropriate in connection with any regulatory, investigatory or supervisory process.
USE OF YOUR PERSONAL INFORMATION
23. Vale will obtain and use personal information relating to the Entity and its directors, officers and other duly authorised agents (“Personal Information”) to comply with applicable acts and regulations and to provide such Entity with a more effective client service and for the purposes of providing, administering, managing and enforcing the Services and these terms. Vale also use such Personal Information to communicate with such Entity and its directors, officers and other duly authorised agents and to share such personal information with its affiliates, professional advisers and third-party service providers where necessary or desirable in connection with the Services or to comply with legal or regulatory obligations. Vale’s processing of Personal Information will be done in accordance with applicable data protection legislation as amended from time to time.
COMMUNICATION
24. Vale assume that the Entity is willing to receive all general correspondence sent via email or any other electronic means of communication customarily used by Vale. Vale does not guarantee that messages, documents or files sent by email or other electronic means are virus-free. As such, Vale accepts no liability or responsibility for any loss or damage, however caused, by any virus or cybersecurity incident, data breach or unauthorised access. Vale strongly recommend that the Entity use virus checking software and appropriate cybersecurity measures and the Entity is deemed to be responsible for virus checking any message, document or file attachment which is sent to Vale by email or otherwise electronically transmitted.
CONCERNS ABOUT OUR SERVICE
25. If the Entity is dissatisfied with the provision of the Services provided by Vale, it may raise the concern directly with the Employee responsible for the matter in question within a reasonable time after the matter first arises. If the issue is not resolved to your satisfaction, you may refer the matter to the Director of Vale who is responsible for the matter, who will cause it to be thoroughly investigated in accordance with our current complaints procedure provided that compliance with such procedure shall be a condition precedent to the bringing of any claim against Vale. We will review any complaint carefully and promptly, and will communicate in writing the findings of any review undertaken and actions arising from the review which shall constitute Vale’s final position in respect of such complaint.
TERMINATION
26. The Service Agreement evidenced by these Terms may be terminated by either party, either generally or in respect of any Entity:
(a) without a case by giving not less than thirty (30) days’ notice (or such longer period as may be prescribed by law):
(b) for cause, if the other party shall commit any material breach of its obligations hereunder and fails, within thirty (30) days of receipt of notice in writing requiring it to do so (where such breach is capable of remedy) to make good such breach acting in its sole and absolute discretion;
(c) by Vale, if any Entity, or the Entities generally, is wound-up/liquidated, dissolved or struck-off (the”Termination” or enters into any insolvency, restructuring or analogous process in any jurisdiction; or
(d) if any Entity, or the Entities generally, is wound-up, liquidated, dissolved, struck off, or becomes subject to any insolvency, restructuring or analogous process in any jurisdiction..
27. The Service Agreement evidenced by these Terms may be terminated with immediate effect or subsequenteffect as determined by Vale, either generally or in respect of any Entity, where:
(a) any Entity, or the Entities generally, or any of their officers and/or shareholders become subject to international sanctions or criminal proceedings or are the subject of any investigation which, in vale’s reasonable opinion, may give rise to regulatory, legal or reputational risk to Vale; or
(b) any Entity, or the Entities generally, or any of their officers and/or shareholders fail to satisfy the AML/CTF/CPF Obligations or fail to provide information or documentation required by Vale to assess such compliance.
28. Upon termination:
(a) any affected Entity shall reimburse or pay Vale any fees, charges, taxes, duties, penalties, imposts and expenses accrued under the “Fees” provisions of these Terms at the date of termination and not previously reimbursed or paid to Vale including any fees incurred in connection with an orderly transition or handover;
(b) Vale shall, provided each affected Entity has satisfied its obligations under sub-clause (a) above, promptly deliver up to such Entity or as such Entity shall direct all documents, papers and records acquired, prepared or maintained by Vale on behalf of such Entity in the course of performing its functions hereunder subject to Vale’s right to retain copies for legal, regulatory, risk management or record-keeping purposes; and
(c) any affected Entity shall not wrongfully represent itself as continuing to retain the services of Vale or hold vale out as providing any services to such entity.
29. The termination of the Service Agreement evidenced by these Terms shall be without prejudice to any rights that may have accrued to any party to these Terms prior to such termination and the “Confidentiality”, “Liability and Indemnity” and “Termination” provisions of these Terms shall survive the termination of the Service Agreement evidenced by these Terms to the fullest extent permited by law.
NON-EXCLUSIVITY
30. Vale reserves the right to provide Services similar to the Services to any other Entity at our discretion.
CONFLICTS
31. Vale provides a wide range of services to a large number of Clients, and whilst we have procedures in place to try and prevent any conflicts, it is possible that a conflict of interest may arise and the entity acknowledges and consents to Vale acting for other clients whose interests may conflict with those of the entity. If Vale becomes aware, or are notified of a possible conflict of interest, the Entity will be notified as soon as reasonably practicable where Vale considers such notification appropriate and if possible, procedures will be put in place to ensure confidentiality and that the conflict is dealt with in an appropriate manner, with regard to our duties to the Entity and our other Clients provided that nothing herein shall oblige vale to decline, cease or restrict the provision of services to any client.
THIRD PARTY RIGHTS
32. Except as expressly provided in clause 37, a person who is not a party to these Terms shall not have any rights under The Contracts (Rights of Third Parties) Act, 2014 or any statutory modification or re-enactment thereof.
33. Notwithstanding any provision of these Terms, the consent of or notice to any receiver, agent, attorney, delegate or other person who is not a party to these Terms (whether a beneficiary of any rights under these Terms or otherwise) shall not be required for any termination, rescission or agreement to any variation, waiver, assignment, novation, release or settlement under these Terms at any time and any such action may be taken by the parties in their sole discretion.
DELEGATION
34. Vale may appoint agents or other delegates to perform in whole or in part any Services or matters connected with the Services at its discretion, in which case, such delegation shall, for the avoidance of doubt, be undertaken and performed in accordance with applicable Regulations and Regulatory Measures as determined by Vale acting reasonably. Vale will provide the Entity with prior written notice of any such appointment where practicable.
GENERAL
35. Each Entity agrees that Vale is not responsible for the active management of such Entity, the commercial structuring of such Entity’s business or for the rendering of investment, commercial, accounting, legal or any other advice whatsoever to such Entity or any other person and that no duty of care shall be implied by virtue of the provision of the services.
36. Vale is authorised to maintain any records relating to each Entity or its affairs in electronic format and to produce at any time during the course of legal proceedings, copies or reproductions of these documents made by photographic, photostatic or electronic means as juridical proof of the contents thereof which shall be admissible to the fullest extent permitted by the law. Unless specifically requested to do otherwise by any Entity in writing, Vale shall maintain records relating to such Entity in electronic format only, except for original (ie ‘wet ink’) documentswhich are received on behalf of each Entity and which shall be maintained in both electronic and hard copy format. Where there is a Termination in relation to any Entity, Vale shall, in respect of any records which are held in hard copy, retain these for a period of one year following the effectivedate of such Termination and shall then, unless instructed otherwise in writing, destroy such records without further liability. Where Vale is requested to retain originals in hard copy for longer than one year followingthe effective date of the Termination, it reserves the right to charge a fee as determined by Vale acting reasonably in respect of costs associated with such storage.
37. Nothing herein contained shall constitute a partnership between the parties hereto nor shall Vale or the directors, officers, employees or agents of Vale be deemed to be employees of any Entity or entitled to any remuneration or other benefits from any Entity other than as set out herein. Neither Vale nor any Entity shall have authority to bind the other or to contract in the name of or create a liability against the other in any way or for any purpose whatsoever.
38. Subject to Vale’s obligations of confidentiality set out hereunder, each Entity acknowledges and agrees that Vale shall not be prevented from providing Services of a like nature to other companies, partnerships or persons including those who may be competitor of the Entity.
39. No rights under these Terms may be assigned by any party without the prior written consent of the other party such consent not to be unreasonably withheld or delayed PROVIDED THAT Vale shall have full power to assign their rights or obligations underthese Terms, or delegate or sub-contract any functions they deem necessary to perform their obligations under these Terms to an Affiliate without the consent of the Entity.
40. Notices may be delivered or dispatched by mail to such address and email to such email address as each party may designate in writing from time to time. Such notices shall be deemed to have been properly delivered if dispatched by registered mail, on receipt thereof, or, if dispatched by ordinary mail, at the expiration of seven business days after posting, and in proving service by post it shall be sufficient to prove that an envelope containing the notice was duly addressed, stamped and posted, or, in the case of email, at the time of transmission of such email provided that no error message is received by the sender.
41. No failure on the part of the Vale to exercise, and no delay on the part of Vale in exercising, any right or remedy under these Terms will operate as a waiver thereof nor will any single or partial exercise of any right or remedy preclude any other or further exercise thereof or the exercise of any other right or remedy. All rights and remedies are cumulative and not exclusive of any rights or remedies provided by applicable act or at law or in equity.
42. Vale may leverage cloud based technologies as part of our business function in order to meet our objectives and provide our clients with the best, most efficient service and the entity acknowledges and consents to such use. Any use of cloud technologyis undertaken with the highest level of diligence and security in accordance with applicable law and industry standards.
FORCE MAJEURE
43. Vale shall bear no liability for loss, damage or delay howsoever arising caused by circumstances outside our control of whatsoever kind including, without limitation, fire, flood, storm, earthquake, wars and riots including acts of god, pandemics, epidemics, governmental or regulatory actions, failure of utilities or telecommunications, cyber incidents, system failures, labour disputes or any other events beyond vale’s reasonable control.
GOVERNING LAW AND JURISDICTION
44. These Terms are governed by and shall be construed in accordance with the acts of the Cayman Islands and each party irrevocably submits to the exclusive jurisdiction of the Grand Court of the Cayman Islands to hear and decide any suit, action or proceedings, and to settle any dispute or matter which may arise out of or in connection with these Terms including any non-contractual obligation arising therefrom.
45. Each of the provisions contained in these Terms shall be construed as independent of every other such provision, so that if any provision of these Terms shall be determined by any court or competent authority to be illegal, invalid and/or unenforceable then such determination shall not affect any other provision of these Terms, all of which other provisions shall remain in full force and effect and shall be enforced to the maximum extent permitted by law.
DATE OF REVISION
January 2026